Use Case – SMS Marketing, a key lever for e-commerce loyalty

Create a lasting close relationship with your customers through SMS

No matter your industry, you know, keeping customers loyal is an art!

What if we told you that SMS could be your best ally? Well written and especially well targeted, SMS can boost your customer loyalty strategy effectively & sustainably.

Thanks to their record opening rates and their ultra-personal side, SMS are perfect for keeping your customers engaged and happy!

Let's discover how to use SMS Marketing and turn it into a lever that is both profitable and allows the creation of a complete and effective loyalty strategy.

Record opening & click rate

With an average opening rate of 98%, SMS is a powerful channel, perfect for generating impulse purchases throughout the year

Personalisation & engagement

SMS allows for highly personalised communication, strengthening customer engagement and loyalty towards your brand

Excellent return on investment

SMS has one of the highest Return on Investment, compared to other marketing levers, such as Email or Ads

Automated SMS or Bulk SMS, boost your customer retention

Among all the channels available to you within your ShopiMind dashboard, SMS has a prominent place & is regularly highlighted by our team.

Cleverly dosed, it can prove particularly effective if it mainly targets your customers and is used for specific scenarios & campaigns.

  • SMS for your Marketing Automation strategy: automated, SMS is especially effective in scenarios focused on customer loyalty (Customer Birthday, VIP customer rewards, reminder of unused discount vouchers, etc.)

    If it only targets your best customers, SMS can also be used for scenarios with immediate conversion objectives (Abandoned Cart reminder, interest in the site, etc.).

  • SMS, relay of your promos & marketing operations : sending Bulk SMS can also be an opportunity to complement your newsletter strategy & relay the events your e-commerce participates in (Sales, Black Friday, Brand Anniversary, etc.).

    SMS can be perceived as an intrusive channel, so always segment your campaigns.

Boost your e-commerce performance

0%
increase in turnover
0%
increase in average basket
0%
increase in acquisition

The + of ShopiMind for the use of your SMS Marketing

With ShopiMind, effectively complete your e-marketing strategy with the sending of automated SMS & targeted mass SMS.

Benefit from an easy-to-use editor, but equipped with numerous options to effectively personalise & structure your SMS messages.

  • Personalisation, automatic translation & advanced segmentation of your SMS scenarios and campaigns
  • Artificial Intelligence for writing your content
  • Perfect timing SMS & sending filters – Adjustment of sendings according to allowed days / times & according to the opening preferences of each of your customers
  • SMS France & International – Unbeatable prices on our SMS packs to allow you to have the best possible ROI

  • Complete statistics of your SMS scenarios & campaigns

Discover other use cases

  • Newsletter Marketing

    An essential tool for maintaining a close link with your subscribers, the newsletter allows you to retain while generating regular sales throughout the year

  • Retargeting Push Notification

  • Deliverability

    Discover the best practices & ShopiMind tools to analyse and optimise your e-commerce Deliverability performance