Use Case – Cross-selling / Up-selling e-commerce

Boost your E-commerce performance with Cross-selling & Up-selling

Looking to easily increase your online sales? Cross-selling and up-selling are effective techniques to achieve this!

The Cross-selling involves offering complementary products to those your customers have already purchased or are about to purchase when they are on your basket page, for example. TheUp-selling aims to encourage your customers to buy a more expensive product (larger packaging, for example) or of better quality than the one they are considering buying, in order to increase the total amount of your sales.

By offering your customers complementary products or improved versions of the ones they are considering buying, you can not only increase the value of their basket, but also enrich their shopping experience.

Let's discover together how to deploy these levers within your Marketing Automation strategy and your Email, SMS & Push notification campaigns!

Increase conversions / average basket

Increase your sales & your average basket with targeted complementary products & boost your customer retention

Identification of your next best-sellers

Vary product proposals & detect the next successes of your e-commerce

Enriched shopping experience

Offer a personalized shopping experience to your customers with products 100% adapted to their expectations

Automate your Cross-selling strategy with targeted scenarios

Rely on Marketing Automation to automate your Cross-selling performance while offering more targeted & personalized content to your customers.

At ShopiMind, Cross-selling materializes in the form of smart product lists, which you can include in your emails (automated /newsletter), in your pop-ins, but also your Smart Content on site.

+15 different product lists can be added in a few clicks and especially our Intelligent Cross-Selling lists, generated thanks to our own Artificial Intelligence.

These Intelligent Cross-Selling lists are generated by our algorithms thanks to the combination of a set of data related to the profile, purchase history & browsing history of each of your customers.

  • The ShopiMind Cross-selling: an easy-to-implement, multichannel & high-performance lever (included at no extra cost within our offers)
  • Numerous automated scenarios possible to boost your Cross-selling & Up-selling sales : Customer birthday, complementary sales following a purchase, order renewal (ideal if you sell perishable products), etc.
  • Complete & detailed statistics of your Cross-selling sales, but also on the precise purchasing journey of your buyers, via your ShopiMind dashboard

Boost your e-commerce performance

0%
increase in turnover
0%
increase in average basket
0%
increase in acquisition

The newsletter to complete your e-commerce Cross-selling strategy

Complete your Cross-selling growth strategy & increase your average basket thanks to the ShopiMind Email Campaign!

Equipped with the same editor as for the design of your automated emails, find there our feature of adding smart product lists, and especially those generated thanks to our AI.

Depending on the content of your newsletters, add "New Products", "Best-sellers" or "Intelligent Cross-Selling" lists & effectively boost your sales, your average basket, but also your customer loyalty, with content adapted to the expectations of your customers.

Discover other use cases

  • Re-engage inactive customers

    Bring back customers who haven't recently placed an order with a progressive & targeted reconquest strategy

  • Customer Birthday Email

    Discover the key Marketing levers to structure, write & optimise your automated Birthday emails for customers

  • Abandoned Cart Recovery

    Reduce your e-commerce abandonment rate by designing a targeted and efficient abandoned cart recovery scenario