Registration and subscription to the Subscription require the provision of Personal Data by the Customer (email address, name, first name, company, VAT number, mobile number, landline number, postal address) for the execution of the Contract (management of Services, provision of Services, support, etc.).
Anyone not wishing to provide the necessary information for the use of the Services will not be able to use the Services.
Registration and subscription to the Subscription require the provision of Personal Data by the Customer (email address, name, first name, company, VAT number, mobile number, landline number, postal address) for the execution of the Contract (management of Services, provision of Services, support, etc.).
Base juridique et finalités :The data collected is necessary for SHOPYMIND to meet its contractual obligations and is collected in the legitimate interests of SHOPYMIND for the purposes of creating a customer and prospecting file. They also allow SHOPYMIND to send Clients information emails concerning the Services or SHOPYMIND’s activities.
Collection of Personal Data:
Anyone not wishing to provide the necessary information for the use of the Services will not be able to use the Services.
Legal basis and purposes:
The data collected is necessary for SHOPYMIND to meet its contractual obligations and is collected in the legitimate interests of SHOPYMIND for the purposes of creating a customer and prospecting file. They also allow SHOPYMIND to send Clients information emails concerning the Services or SHOPYMIND’s activities.
Contacts :For these purposes, the Customer’s Personal Data may be communicated to SHOPYMIND’s staff and suppliers, including some providers based outside the EU. SHOPYMIND takes all measures to require these suppliers to comply with applicable regulations and, where appropriate, that transfers are based on an adequate level of protection or sufficient guarantees. SHOPYMIND’s suppliers are authorised to process the Customer’s Personal Data only on SHOPYMIND’s instructions.
The Personal Data is subject to computer processing and is retained by SHOPYMIND for these sole purposes. SHOPYMIND undertakes not to use them in another context, nor to transmit them to third parties, outside of its suppliers, except in cases authorised by law, or express agreement of the Customer.
Durée de conservation :The Personal Data concerning the Customer is kept for a period of three (3) years from the date of termination of the Contract (or from the last contact from the Customer) for prospecting purposes.
The Personal Data is archived for a maximum period of five years from the date of termination of the Contract, a period necessary for the recognition, exercise or defence of a right in court (prescription period). SHOPYMIND makes its best efforts to store and archive this Personal Data in secure conditions, according to the current means of the technique, in compliance with applicable provisions.
Droits des personnes concernées :Individuals whose Personal Data has been collected have a right of access, rectification, erasure, limitation and portability of this Personal Data, the right to define directives relating to the fate of their Personal Data after their death, as well as the right to lodge a complaint with a supervisory authority under the conditions provided for by current regulations.
They may also object at any time to receiving information emails from SHOPYMIND concerning the Services and SHOPYMIND’s activities.
To do this, they simply need to request it from SHOPYMIND by post to the address of SHOPIMIND’s head office or by email to the email address contact@shopimind.com.
SHOPYMIND does not collect and process any other Personal Data on its own behalf in the context of the use of the Services by the Customer.
Données personnelles des Contacts traitées SHOPIMIND dans le cadre de l’utilisation des ServicesThe purpose of this clause is to define the conditions under which SHOPYMIND undertakes to carry out on behalf of the Clients the operations of processing the Personal Data of the Contacts when SHOPYMIND executes the Services (sending of SMS and emails to the Contacts (clients of the Clients), product recommendation and display of initiative window, by SHOPYMIND, on behalf and for the account of the Clients).
In order to allow SHOPYMIND to execute the Services, the Users will have to transmit to SHOPYMIND the Personal Data of their Contacts.
In the context of this processing, SHOPYMIND therefore has the status of subcontractor within the meaning of the GDPR.
In the context of their contractual relations, the parties undertake to respect the current regulations applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 applicable from 25 May 2018 (hereinafter “GDPR”).
SHOPYMIND strives to take into account the principles of data protection from the design stage and data protection by default in the development of the Services.
In application of Article 28.3 of the GDPR, the processing of Personal Data in the context of the use of the Services by the Clients is described below.
Subscription to the Services results in the collection and processing by SHOPYMIND of Personal Data concerning the Contacts.
These Personal Data are processed by SHOPYMIND to carry out the sending of SMS, emails, product recommendation and display of initiative window.
The processing is carried out under the conditions provided for in the General Terms and Conditions of Sale.
Obligations du Client :The Customer undertakes to comply with its obligations under the applicable regulations (in particular concerning the protection of Personal Data), towards its customers (Contacts), in particular as regards informing the Contacts.
The Personal Data is collected automatically on the Client’s e-commerce site.
Obligations de SHOPYMIND :SHOPYMIND has the status of subcontractor within the meaning of the applicable regulations. As such, in application of Article 28.3 a) of the GDPR, SHOPYMIND only processes Personal Data on the documented instruction of the Client, for the purposes provided for in this Privacy Policy. This Privacy Policy and the Client’s actions in the context of the use of the Services constitute the Client’s instructions.
If SHOPYMIND is required to carry out a data transfer to a third country or an international organisation, under European Union law or French law, SHOPYMIND will inform the Client, unless prohibited for important reasons of public interest.
In application of Article 28.3 b) of the GDPR, SHOPYMIND ensures that the persons authorised to process the Personal Data undertake to respect the confidentiality of these Personal Data and are sensitised in matters of protection of Personal Data.
In application of Article 28.3 c) of the GDPR, SHOPYMIND makes its best efforts to take all appropriate technical and organisational measures to ensure a level of security appropriate to the processing of Personal Data.
In application of Article 28.3 e) of the GDPR, SHOPYMIND undertakes to cooperate as far as possible with the Client to respond to any request from a person concerned whose Personal Data are processed by the Client and used in the context of the Services in response to requests made in accordance with the current regulations concerning these Personal Data.
SHOPYMIND will transmit to the Client any request from a person concerned whose Personal Data are processed by SHOPYMIND via the Services and which would reach it directly.
In application of Articles 28.3 f) and h) of the GDPR, the Client may request from SHOPYMIND the reasonable information or audit reports available to help it ensure that SHOPYMIND complies with its obligations. SHOPYMIND will make its best efforts to inform, as far as possible, the Client if SHOPYMIND is aware of an instruction which, in its opinion, constitutes a violation of the applicable provisions. SHOPIMIND will make its best efforts to inform the User of any violation of Personal Data of a Third Party as soon as possible after becoming aware of it.
In application of Article 28.3 g), SHOPYMIND may return and delete the Personal Data of the Client’s customers hosted in the context of the use of the Services, at the end of the contractual relationship.
In application of Articles 28.2, 28.3 d) and 28.4, the Client authorises SHOPYMIND to use subcontractors for the execution of the Services, for which SHOPYMIND undertakes to require them to respect the obligations applicable to Personal Data. SHOPYMIND remains responsible to the Client for the execution of the Contract.
The Client may access the privacy and security policies of the subcontractors on simple request.
SHOPIMIND will inform the Client in advance of any planned change concerning the addition or replacement of other subcontractors, and the Client will have the opportunity to object within fifteen (15) days to these changes by indicating the reasons for these objections.
The Personal Data of the Contacts is stored and kept for the entire duration during which the Client is subscribed. Beyond this, the data will be deleted within a period of one (1) year.