One solution, multiple user profiles

A highly requested CRM feature, ShopiMind's multi-user functionality allows you to define different access levels based on the user profiles within your e-commerce.

Whether for marketing, technical, management or commercial functions, define specific access based on the needs & missions of each of your team members.

Beyond personalised access for different team members, you also have the option to create external users, for members of your Partner agency or the ShopiMind team, for example.

They chose ShopiMind

Personalised access for each of your users

More than just a simple user management system, you have the ability to assign specific roles to different team members that they can intervene on:

  • Simple data consultation, campaigns or messages
  • Editing of scenarios / campaigns / statistical reports
  • Archiving / Deletion (templates, data, etc.)

Permanent, restricted or time-limited access

Define differentiated access based on the profile of potential participants in your ShopiMind account

Team members

Each of your team members has a personalised Shopimind space

Participants from a partner agency

Temporary or unlimited permissions to let your agency refine your strategy

Customer success – ShopiMind

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Advanced exports of your key data

Export a wide range of data related to your business, your customers & the performance of your scenarios / campaigns, all centralised within your ShopiMind space.

Once exported, this data can be shared with different team members and analysed to provide you with the necessary perspective on your business.

  • Export of data related to your contacts (bounces, unsubscribed, etc.)
  • Export of data related to your activity (product, manufacturer, etc.)
  • Custom export of the results of your ShopiMind scenarios & campaigns

Fully exploit all your data

All data related to your e-commerce as well as your automated scenarios and campaigns are available within your ShopiMind space.

You have the choice to access it simply for consultation, but you can also design custom statistical reports, which can then be sent by email.

A wide range of parameters is available for creating your reports: type of exported data, display format, sending frequency, etc.

These reports, customised according to your needs, can also be customised according to the needs of different team members, with the addition of KPI’s specific to their mission within your e-commerce.