Registration and subscription to the Subscription require the provision of Personal Data by the Customer (email address, name, first name, company, VAT number, mobile number, landline number, postal address) for the execution of the Contract (management of Services, provision of Services, support, etc.).
Anyone not wishing to provide the necessary information for the use of the Services will not be able to use the Services.
Registration and subscription to the Subscription require the provision of Personal Data by the Customer (email address, name, first name, company, VAT number, mobile number, landline number, postal address) for the execution of the Contract (management of Services, provision of Services, support, etc.).
Base juridique et finalités :The data collected is necessary for SHOPYMIND to fulfill its contractual obligations and is collected in the legitimate interests of SHOPYMIND for the purpose of creating a customer file and prospecting. They also allow SHOPYMIND to send Clients informational emails about the Services or SHOPYMIND’s activities.
Collection of Personal Data:
Anyone not wishing to provide the necessary information for the use of the Services will not be able to use the Services.
Legal basis and purposes:
The data collected is necessary for SHOPYMIND to fulfill its contractual obligations and is collected in the legitimate interests of SHOPYMIND for the purpose of creating a customer file and prospecting. They also allow SHOPYMIND to send Clients informational emails about the Services or SHOPYMIND’s activities.
Contacts :For these purposes, the Customer’s Personal Data may be communicated to the staff and suppliers of SHOPYMIND, including some providers based outside the EU. SHOPYMIND takes all measures to require these suppliers to comply with applicable regulations and, where applicable, that transfers are based on an adequate level of protection or sufficient guarantees. SHOPYMIND’s suppliers are authorized to process the Customer’s Personal Data only on SHOPYMIND’s instructions.
The Personal Data is subject to computer processing and is kept by SHOPYMIND for these purposes only. SHOPYMIND undertakes not to use them in another context, nor to transmit them to third parties, outside of its suppliers, except in cases authorized by law, or express agreement of the Customer.
Durée de conservation :The Personal Data concerning the Customer is kept for a period of three (3) years from the date of termination of the Contract (or from the last contact emanating from the Customer) for prospecting purposes.
The Personal Data is archived for a maximum period of five years from the date of termination of the Contract, a period necessary for the recognition, exercise or defense of a right in court (prescription period). SHOPYMIND makes its best efforts to keep and archive this Personal Data in secure conditions, according to the current means of the technique, in compliance with applicable provisions.
Droits des personnes concernées :Individuals whose Personal Data has been collected have a right of access, rectification, erasure, limitation and portability of this Personal Data, the right to define guidelines relating to the fate of their Personal Data after their death, as well as the right to lodge a complaint with a supervisory authority under the conditions provided for by current regulations.
They may also object at any time to receiving informational emails from SHOPYMIND regarding the Services and SHOPYMIND’s activities.
To do this, they simply need to request it from SHOPYMIND by postal mail to the address of SHOPIMIND’s headquarters or by email to the email address contact@shopimind.com.
SHOPYMIND does not collect and process on its behalf any other Personal Data in the context of the Customer’s use of the Services.
Données personnelles des Contacts traitées SHOPIMIND dans le cadre de l’utilisation des ServicesThe purpose of this clause is to define the conditions under which SHOPYMIND undertakes to carry out the processing of Personal Data of Contacts on behalf of Clients when SHOPYMIND performs the Services (sending SMS and emails to Contacts (Clients’ customers), product recommendation and display of initiative window, by SHOPYMIND, on behalf and for the account of Clients).
In order to allow SHOPYMIND to perform the Services, Users will need to transmit to SHOPYMIND the Personal Data of their Contacts.
In the context of this processing, SHOPYMIND therefore has the quality of subcontractor within the meaning of the GDPR.
In the context of their contractual relations, the parties undertake to respect the current regulations applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 applicable from May 25, 2018 (hereinafter “GDPR”).
SHOPYMIND strives to take into account the principles of data protection from the design stage and data protection by default in the development of the Services.
In application of Article 28.3 of the GDPR, the processing of Personal Data in the context of the use of the Services by Clients is described below.
Subscription to the Services results in the collection and processing by SHOPYMIND of Personal Data concerning Contacts.
This Personal Data is processed by SHOPYMIND to carry out the sending of SMS, emails, product recommendation and display of initiative window.
The processing is carried out under the conditions provided for in the General Terms of Sale.
Obligations du Client :The Client undertakes to respect its obligations under the applicable regulations (in particular concerning the protection of Personal Data), towards its customers (Contacts), in particular as regards informing Contacts.
The Personal Data is collected automatically on the Client’s e-commerce site.
Obligations de SHOPYMIND :SHOPYMIND has the quality of subcontractor within the meaning of the applicable regulations. As such, in application of Article 28.3 a) of the GDPR, SHOPYMIND only processes Personal Data on the documented instruction of the Client, for the purposes provided for in this Privacy Policy. This Privacy Policy and the actions of the Client in the context of the use of the Services constitute the Client’s instructions.
If SHOPYMIND is required to transfer data to a third country or an international organization, under European Union law or French law, SHOPYMIND will inform the Client, unless prohibited for important reasons of public interest.
In application of Article 28.3 b) of the GDPR, SHOPYMIND ensures that the persons authorized to process the Personal Data undertake to respect the confidentiality of these Personal Data and are sensitized in matters of protection of Personal Data.
In application of Article 28.3 c) of the GDPR, SHOPYMIND makes its best efforts to take all appropriate technical and organizational measures to ensure a level of security appropriate to the processing of Personal Data.
In application of Article 28.3 e) of the GDPR, SHOPYMIND undertakes to cooperate as much as possible with the Client to respond to any request from a person concerned whose Personal Data is processed by the Client and used in the context of the Services in response to requests made in accordance with current regulations concerning these Personal Data.
SHOPYMIND will forward to the Client any request from a person concerned whose Personal Data is processed by SHOPYMIND via the Services and which would reach it directly.
In application of Articles 28.3 f) and h) of the GDPR, the Client may request from SHOPYMIND reasonable information or audit reports available to help ensure SHOPYMIND’s compliance with its obligations. SHOPYMIND will make its best efforts to inform, as far as possible, the Client if SHOPYMIND is aware of an instruction which, in its opinion, constitutes a violation of the applicable provisions. SHOPIMIND will make its best efforts to inform the User of any violation of Personal Data of a Third Party as soon as possible after becoming aware of it.
In application of Article 28.3 g), SHOPYMIND may return and delete the Personal Data of the Client’s customers hosted in the context of the use of the Services, at the end of the contractual relationship.
In application of Articles 28.2, 28.3 d) and 28.4, the Client authorizes SHOPYMIND to use subcontractors for the execution of the Services, for which SHOPYMIND undertakes to demand their respect for the obligations applicable to Personal Data. SHOPYMIND remains liable to the Client for the performance of the Contract.
The Client may access the privacy and security policies of the subcontractors upon simple request.
SHOPIMIND will inform the Client in advance of any planned change regarding the addition or replacement of other subcontractors, and the Client will have the opportunity to object within fifteen (15) days to these changes by indicating the reasons for these objections.
The Personal Data of Contacts is stored and kept for the entire duration during which the Client is subscribed. Beyond this, the data will be deleted within a period of one (1) year.